23rd July, 2011

CHANGES TO CLINICS AND SERVICES FROM MONDAY 8th TO FRIDAY 19th AUGUST DURING THE SURGERY CLINICAL SOFTWARE CHANGE


PLEASE NOTE, during this week no appointments will be bookable in advance for Monday 15th, Tuesday 16th and Wednesday 17th August


MONDAY 08th AUGUST 2011
Links with Kingston Hospital will be deactivated. Test results will be posted to the Practice, so they will not be available as quickly as normal


WEDNESDAY 10th AUGUST 2011
Electronic link to Out of Hours Service will be suspended. Information will be received by fax


FRIDAY 12th AUGUST
Internet access to patients will be suspended for up to one week.
Registration links with PCT will be deactivated so no new patients will be accepted onto our list. However, those people, wishing to register with us, who need to be seen for medically urgent problems will be given an appointment once they have completed the forms and produced documentation


MONDAY 15th AUGUST 2011
Surgery appointments will finish at 17.30hr. At 18.00hr the computer system will start the transfer process overnight

NO REPEAT PRESCRIPTIONS CAN BE ISSUED AFTER 17.30HR TODAY AND WE WOULD ASK YOU TO ALLOW AT LEAST 48HR BEFORE TRYING TO COLLECT THEM


TUESDAY 16th AUGUST – Day 1
08.30hr the new computer system will be up and running!

All our appointments will be booked on the day, starting at 08.30hr for the morning and at 12 noon for the afternoon ones

You may have a little longer to wait to see the doctor or nurse as it will take them a bit longer to document your consultation using the new software

We will have 2 trainers on site to help us with any problems but it may take us all a bit more time to deal with your requests

NO REPEAT PRESCRIPTIONS WILL BE ISSUED ON THIS DAY UNLESS AN EMERGENCY SUPPLY OF MEDICATION IS REQUIRED


WEDNESDAY 17th AUGUST – Day 2

All our appointments will be booked on the day, starting at 08.30hr for the morning and at 12 noon for the afternoon ones.

We aim to start issuing repeat prescription today and to begin booking appointments in advance again

.
 

13th July, 2011

REPEAT PRESCRIPTIONS- IMPORTANT ANNOUNCEMENT

We are in the process of changing our computer software from EMIS LV to EMIS Web. The switch over takes place on Tuesday 16th August at 08.30hr.
This is a significant change for all the team and we will need time to become familiar with the new system. We hope you will appreciate that we may not be able to deal with your requests and enquiries quite as promptly as normal. Even booking appointments will take a little more time and we would appreciate you being patient with receptionists until they feel confident navigating the new layout. The GPs and nurses may look a little flustered too!

In order to ease the pressure on the Practice during this transitional period we have decided to issue patients with two repeat prescriptions so that your next request will be due when we have settled into using the new computer system.

If you have any queries please speak to reception.
Thank you

6th July, 2011

Change to Out of Hours Provider

This is to inform you that as from 1st July 2011, “Harmoni” will be providing the out of hours service having taken over the contract for Kingston GP surgeries from Croydoc.

You will be able to contact Harmoni by using the same number as before for out of hours services which is 08456 01 09 09

When we are closed they will be covering the surgery for urgent medical problems.

Please listen to their message and follow the instructions given.


You can also get general medical advice from NHS Direct by calling 0845 46 47

6th December, 2009

Road works on West Barnes Lane

There are currently road works on West Barnes Lane between the surgery and the West Barnes Lane / Burlington Road level crossing. Cars are unable to pass the road works. Please allow extra time to make your journey. You may find it easier to approach the surgery from Crossway and Motspur Park.

Swine flu vaccinations

These are now available at the surgery. If you fall into one of the following risk groups, you are entitled to be vaccinated against swine flu at the current time. Please contact Reception on 020 8336 1773 to book an appointment

Risk groups for swine flu:

• People aged between six months and 65 years in the seasonal flu risk groups (listed below)
• All pregnant women.
• People who live with someone whose immune system is compromised (for example, people with cancer or HIV/AIDS).
• People aged 65 and over in the seasonal flu vaccine at-risk groups.
• Young children aged between six months and five years.

Seasonal flu risk groups:

• Chronic lung disease, such as chronic obstructive pulmonary disease (COPD), chronic bronchitis and cystic fibrosis. Also included are people with severe asthma who need to continuously or repeatedly use their inhaler or take steroid medication, or who have been admitted to hospital because of their asthma.
• Chronic heart disease, including heart failure, congenital heart disease, and heart disease caused by high blood pressure.
• Chronic kidney disease, such as kidney failure and people who have had a kidney transplant.
• Chronic liver disease, such as cirrhosis and chronic hepatitis.
• Chronic neurological disease, such as stroke, Parkinson's disease, cerebral palsy, motor neurone disease or multiple sclerosis.
• Diabetes.
• Immunosuppression (a suppressed immune system), due to disease or treatment. This includes people who have a damaged or no spleen, people having chemotherapy or other immunosuppressant treatment, and those on high doses of steroid medication.

More information is available from the NHS Choices website

9th September, 2008

Let’s Get Physical!

Kingston PCT have launched an exercise referral programme. This allows the Practice to refer patients to an exercise specialist at one of the five leisure centres in the borough. Click here for more information.

5th May, 2008

Early morning and late evening appointments

We conducted a Patient Survey last year. One of the views expressed was that some people would like to be seen at the surgery outside of the traditional normal working hours.

We have set up some extra clinics in response to this. Extra appointments will be made available on Thursday mornings from 7.30 to 8am and on Friday evenings from 6.30 to 8.40pm. These can be booked in the normal way- contact Reception in person or by phone (020 8336 1773) or book an appointment through this website by using the “Online” link from this page.

2nd June, 2007

Nurse Practitioner