Vulnerable Residents During Covid-19

Posted by:  - Posted on:


Kingston Council has launched a new online and telephone call centre service (Telephone number 0208 547 5000) to respond to the needs of residents who cannot leave their homes. 

Click here for their online form. 

This includes those in extremely vulnerable groups who have received a letter from the NHS advising them to stay at home for 12 weeks or who are self-isolating because they have symptoms of the Coronavirus and don’t have family or friends who can assist them with shopping, collecting medicine or other support. 

If your request is not urgent please try and call between Monday – Friday 9am – 5pm. The number will be answered outside of these hours but they need to prioritise these times for urgent calls only. you can complete the online form at any time for yourself or someone you know.

Merton’s COVID-19 Helpline – The service will be open from 10am to 4pm, Monday to Friday telephone number: 02086852272


Age UK can also provide support for further information please Click here